Kenya Data Protection Act, 2019

Privacy Policy & Cookie Notice

Effective date: 22 September 2026 • Office of the Data Protection Commissioner (ODPC) Aligned

1 Our Privacy Commitment

Bookkeepers Connect ("we", "us", or "our") is dedicated to safeguarding your personal data and respecting your privacy rights. This policy describes how we collect, process, store, and protect your information in full compliance with the Kenya Data Protection Act, 2019 and international data privacy best practices.

2 Information We Collect

Depending on your role on the platform, we may process:

Account Details: Full name, verified email address, telephone number, business name, and encrypted credentials.
Professional Credentials: ICPAK/ACCA certificate scans, educational degrees, national ID cards, KRA PIN certificates, professional titles, biography, and photos submitted for verification.
Client Enquiries & Messages: Contact requests sent to professionals, service specifications, budget indicators, and working arrangement preferences.
Transaction Records: M-Pesa STK push and Paybill transaction references, amounts paid, timestamps, and invoice metadata. (Note: We never store your M-Pesa PIN or banking card secrets.)

3 Lawful Purpose of Processing

We process personal data only when authorized by Kenyan law, including:

Facilitating discovery and connections between business clients and verified accountants.
Verifying professional credentials to maintain high trust and regulatory compliance.
Processing subscription payments and issuing digital tax receipts.
Preventing fraud, identity theft, and malicious activities.

4 Cookie Policy & Tracking Technologies

Our platform uses cookies and localized browser storage to ensure smooth platform navigation, store secure authentication tokens, and preserve your search filter preferences:

Essential Cookies

Required for session security, CSRF protection, and keeping you authenticated.

Preference Cookies

Remembers your directory search filters, county selections, and cookie consent state.

5 Your Rights Under the Kenya Data Protection Act

Under Part IV of the Kenya Data Protection Act, 2019, you hold the following enforceable rights:

Right to be Informed: To know what personal data is collected and how it is used.
Right of Access: To request a copy of your personal data held by us.
Right to Rectification: To update or correct inaccurate or incomplete details via your Profile Settings.
Right to Erasure ("Right to be Forgotten"): To request deletion of your account and uploaded verification documents.
Right to Object: To object to automated processing or direct marketing communications.

Data Protection Officer (DPO)

To exercise your data privacy rights or submit a data protection inquiry, please contact our Data Protection Officer at:
Email: dpo@bookkeepersconnect.co.ke
Address: Nairobi, Kenya